Package did not arrive UPDATE- Well the package finally arrived and the part works great. The VP of Vance did contact me back and offer to help should the package be missing for ten days which I appreciated. Revising review accordingly. Paid for expedited delivery on 12/2. As of today 12/5. Was never delivered. Need another sent. USPS tracking has no updates on status or expected date. Want another part overnighted through a private service like UPS.

Great jackplate, and customer service I've had my 5" jackplate installed for about 4 years now. Works great, haven't had any issues. 16' jonboat, 20 hp mercury prop. Couldn't remember the hp rating of my jackplate. Want to upgrade to a 25 hp jet. Emailed the company and got a response the same day! Continued our email conversation on Sunday! What company corresponds on a Sunday? Very helpful, and much appreciated!

American customer service! Nothing like working with an American based business! I made an online order for the wrong size bolts so I called to cancel it. They were very responsive and even though the shipping label had already been printed they were able to cancel it with no charge.

Highly recommended quality and service Easy online order system with fast dispatch and delivery. Very impressed with the Vance bracket construction and finish. Top marks would highly recommend. Atlantis Marine Ltd

Vance manual jack plate Installed your 6” setback manual jack plate on my Ranger Z185. The fit was great, holes for both transom and motor were perfectly aligned. Fairly easy installation. Would recommend your product to others. Thanks.