installation is very simple installation is very simple, my only problem was limited space under my sink, i had to run the hoses to an adjacent space. the filter works great, the taste of our water is very improved , the rate of water flow is very nice.

They corrected my address error. With an address error on my part, staff was able to reroute the order and get it to me without too much delay. Thank you.

Always there for the customer Every time I’ve had an issue, the folks at Waterdroo are there to help. Can’t say enough about the “can do” attitude of everyone on their staff.

Would like the manual easy to… Would like the manual easy to understand the instructions. The hot water portion tastes little weird maybe because the new filter?? Overall I like it only need one renewal filter and has hot water option

Really slow shipping, instructions could've been clearer The shipping took forever. Around two weeks to get anything. I ordered another company's shower filters and they shipped/arrived within a few days. The installation instructions for the fridge filter were a bit vague and due to not tightening a nut extremely tight, the tube came off after a few days and cause flooding. For compression fittings (where a tiny plug goes into the end of the plastic tube, with a plastic sleeve over the tube, and then a metal nut to screw it all down), tighten very tight to avoid this issue! Wish the instructions were clearer on that.