Excellent machine and exceptional customer service Recently, I noticed a discrepancy between the readings from my TDS meter and the TDS indicator of my G3 system. I then contacted the customer service. To my great surprise, the customer service is so thoughtful and empathic: they provide immediate responses to my inquiries at almost any hour (I even received a reply at 2:30 am!). They patiently listened and understood my needs and strived to resolve issues effectively. I have experienced very impressive and exceptional customer service, and I really appreciate it.

installation is very simple installation is very simple, my only problem was limited space under my sink, i had to run the hoses to an adjacent space. the filter works great, the taste of our water is very improved , the rate of water flow is very nice.

It's always perfect to drink Previously I had an under-coutner system. When I had to move...I wasn't able to have another system insalled. My son had a Waterdrop Counter system shipped, unbeknownst to me. I wasn't certain if I would have the same results but...it's wonderful! The water is clean/clear also tells you when it's ready to drink. I love it!

Great product Great product, quick delivery, very easy set up and it doesn’t take up much room or make excessive noise. All that, and the best tasting water I’ve had. Glad I purchased the water drop 600.

Absolute first class customer service Absolute first class customer service. Great product that you really can taste the difference with. Always have great deals on, they really do know how to look after their customers. Honestly can't praise them enough, I just wish all companies were this friendly and helpful.