The best water filter I have ever used. The best water filter I have ever used. I used to use Brita filters primarily after testing a bunch in the past. I had never heard of Waterdrop until I saw a specific YouTube video comparing all filters performance with water testing kits for the tap water in the reviewer's house. This filter scored the highest, and it's clear why. My water tastes super fresh and doesn't have any of the harshness that my tap water has. The filters last a good while; I change them every three months and haven't had an issue. The pitchers are durable and hold a lot of water, and filters are pretty easy to set up and use. Overall, I'm very satisfied and will continue to buy from this company!

Excellent machine and exceptional customer service Recently, I noticed a discrepancy between the readings from my TDS meter and the TDS indicator of my G3 system. I then contacted the customer service. To my great surprise, the customer service is so thoughtful and empathic: they provide immediate responses to my inquiries at almost any hour (I even received a reply at 2:30 am!). They patiently listened and understood my needs and strived to resolve issues effectively. I have experienced very impressive and exceptional customer service, and I really appreciate it.

Great product Great product, quick delivery, very easy set up and it doesn’t take up much room or make excessive noise. All that, and the best tasting water I’ve had. Glad I purchased the water drop 600.

Always there for the customer Every time I’ve had an issue, the folks at Waterdroo are there to help. Can’t say enough about the “can do” attitude of everyone on their staff.

They corrected my address error. With an address error on my part, staff was able to reroute the order and get it to me without too much delay. Thank you.