Great company! I ordered the wrong filters and the company sent me the correct ones for no extra charge and they work perfectly.

Fast Delivery of Replacement Filters We received our replacement filters very quickly after ordering, and found it to be incredibly simple to take the old ones out and put the new ones in. We are so happy with our delicious and healthy drinking water, we also use it to cook everything. The ease and convenience of the Waterdrop RO system has truly improved our quality of life.

The best water filter I have ever used. The best water filter I have ever used. I used to use Brita filters primarily after testing a bunch in the past. I had never heard of Waterdrop until I saw a specific YouTube video comparing all filters performance with water testing kits for the tap water in the reviewer's house. This filter scored the highest, and it's clear why. My water tastes super fresh and doesn't have any of the harshness that my tap water has. The filters last a good while; I change them every three months and haven't had an issue. The pitchers are durable and hold a lot of water, and filters are pretty easy to set up and use. Overall, I'm very satisfied and will continue to buy from this company!

The tankless feature is what attracted… The tankless feature is what attracted me to Waterdrop, as well as the unit cost per filter. So far the unit has performed well and we're pleased. Need a couple of years of mileage on it though to know for sure.

They corrected my address error. With an address error on my part, staff was able to reroute the order and get it to me without too much delay. Thank you.