Prompt & Efficient!! We ordered the wrong item thinking it was correct, and customer service was AWESOME in promptly addressing what item would work best and shipped it right away. Shipping was faster than estimated in both instances....Project is moving along without delay.

Great prices Great prices, quick shipping.

Fastenere had the stainless fasteners… Fastenere had the stainless fasteners when no one else within a reasonable distance had them and i received my order the next day! Fastenere is now my go to store they have a great selection along with great prices. sincerely, richard campbell.

Wrong Items sent & No customer service to fix the issue Both packs of screws I ordered were to be self tapping, but both packages of screws I received were regular screws. I emailed the company on how they would like to correct the error, to which the response was "I've had Medical emergency, I should be home in a day or two". I gave it a week and a half and sent a second email asking the same question, to which I never received and email. Needless to say I am stuck with screws I did not want. Save yourself the hassle and shop somewhere reputable.

2 weeks just to ship. Absurd. 15 days between when an order said it shipped and when it started moving through the USPS. Either their local PO is unprepared to work with bulk customers or Fastenere isn’t actually handing off the package when they mark something as shipped. Two weeks before an item even starts traveling is absurd. I inquired at a week what was up, and got zero email response. And I still haven’t received the order, since it just barely moved (one facility in origin town to another) since March 15.