Great Web Site and fast shipping. -

ease in research/ placing orders/… ease in research/ placing orders/ notifications re status and delivery

Wrong Items sent & No customer service to fix the issue Both packs of screws I ordered were to be self tapping, but both packages of screws I received were regular screws. I emailed the company on how they would like to correct the error, to which the response was "I've had Medical emergency, I should be home in a day or two". I gave it a week and a half and sent a second email asking the same question, to which I never received and email. Needless to say I am stuck with screws I did not want. Save yourself the hassle and shop somewhere reputable.

Great product, great service As a furniture restoration professional, I need period-appropriate replacement screws...and I like them to have a deep, consistent slot so I don't bugger them up when installing. Once I have "aged" the screws from Fastenere, they look great on the older pieces. Further, they have ALL the sizes and types of brass screws I need: from zero to eighteen (including both odd and even sizes!) and all types of heads. I have never had one break during installation as long as the proper starting hole size was used. Great product, on-time delivery, and reasonable pricing.

Item was easy to find Item was easy to find, delivered in a timely way and worked perfectly for the application.