Fastener Search Your format for finding the various parts were superior to all other sites I tried. It was easy and concise and you had all the accessories that went along with the products I was looking for.

Prompt & Efficient!! We ordered the wrong item thinking it was correct, and customer service was AWESOME in promptly addressing what item would work best and shipped it right away. Shipping was faster than estimated in both instances....Project is moving along without delay.

I purchased some very good quality carriage bolts and matching nuts… I purchased some very good quality hot-dipped galvanized bolts and matching nuts. As stated, they were very good quality - ie, did not have gobs of zinc making them unusable - and the price was totally fair, beating out the local big-box home centers by a huge margin, even with shipping included. I will be ordering these again as they are part of a consumable blade/scraper system that grinds off the retaining bolts as the blade wears.

Wrong Items sent & No customer service to fix the issue Both packs of screws I ordered were to be self tapping, but both packages of screws I received were regular screws. I emailed the company on how they would like to correct the error, to which the response was "I've had Medical emergency, I should be home in a day or two". I gave it a week and a half and sent a second email asking the same question, to which I never received and email. Needless to say I am stuck with screws I did not want. Save yourself the hassle and shop somewhere reputable.

2 weeks just to ship. Absurd. 15 days between when an order said it shipped and when it started moving through the USPS. Either their local PO is unprepared to work with bulk customers or Fastenere isn’t actually handing off the package when they mark something as shipped. Two weeks before an item even starts traveling is absurd. I inquired at a week what was up, and got zero email response. And I still haven’t received the order, since it just barely moved (one facility in origin town to another) since March 15.