Incredible customer service. Incredible customer service. I had a really weird part that the folks at Lowes and Home Depot couldn't identify. I bought what I thought was closest, but that didn't work. Fastenere customer service had me send it in, refunded my original purchase, matched the part exactly, and sent me the new ones. It was fantastic and I would absolutely use them again.

2 weeks just to ship. Absurd. 15 days between when an order said it shipped and when it started moving through the USPS. Either their local PO is unprepared to work with bulk customers or Fastenere isn’t actually handing off the package when they mark something as shipped. Two weeks before an item even starts traveling is absurd. I inquired at a week what was up, and got zero email response. And I still haven’t received the order, since it just barely moved (one facility in origin town to another) since March 15.

Excellent…Made a hard to find item easy and… Made a hard to find item easy and delivery very speedy! Clark Blu Water Car Wash

ease in research/ placing orders/… ease in research/ placing orders/ notifications re status and delivery

Great product and great service ! Great product and great service ! This is my second order from Fastenere and they didn't disappoint. I really appreciated the informative email with my shipping and tracking information, and the followup emails letting me know when my package was delivered. I couldn't find this length bolts anywhere else - they were perfect for my application.