I ordered nuts,washers, and BOLTS I ordered nuts,washers, and bolts. To assemble a slide for my nieces and nephews. You only sent me the nut and washers. I spoke with a customer service representative named Nicole and she assured me that the situation would be corrected. It never was and she refused any further contact with me. 0/10 will tell anyone I know to never use you services.

Great product and great service ! Great product and great service ! This is my second order from Fastenere and they didn't disappoint. I really appreciated the informative email with my shipping and tracking information, and the followup emails letting me know when my package was delivered. I couldn't find this length bolts anywhere else - they were perfect for my application.

Staff was so patient and helpful Staff was so patient and helpful ! They helped me find items and made recommendations based on the tasks I would be using an item for! A staff member actually helped me decide not to get an item, after he explained what the item I was looking at did in detail. I am sooo happy with my new tools & will definitely be going to Fasterenes on Power Inn again.

2 weeks just to ship. Absurd. 15 days between when an order said it shipped and when it started moving through the USPS. Either their local PO is unprepared to work with bulk customers or Fastenere isn’t actually handing off the package when they mark something as shipped. Two weeks before an item even starts traveling is absurd. I inquired at a week what was up, and got zero email response. And I still haven’t received the order, since it just barely moved (one facility in origin town to another) since March 15.

Fastener Search Your format for finding the various parts were superior to all other sites I tried. It was easy and concise and you had all the accessories that went along with the products I was looking for.