Everything was great Great price. Quick shipping.. great support

I received a shipment today I received a shipment today, it was on a pallet wrapped in shrink wrap and look normal and OK. After the driver was gone and I unwrapped the shrink wrap I noticed that the indoor unit was in its box upside down on the pallet. A spot concerned but not alarmed I continue to unpackage everything. Unpackaged the outdoor unit and it was pretty good, a few of the cooling fans slightly damaged but a very small spot. I turned the indoor unit box upside right only to notice that it was all damaged and taped up and it was obvious why somebody put it on the pallet upside down to conceal it!!! quite upsetting I unboxed it and it did not look damaged but questionable as to whether or not it was a new unit. I proceeded to set up the plumbing and such per instructions as this is the third Cooper and hunter mini split I have purchased from mini splits for Les in the past six months. As I open the filter door cover in order to connect the wires I noticed a large section of cooling fans smashed. Most upsetting and unnerving! Also the upper cover over the filter screen doesn’t fit well. This really seems like an inferior product in many ways! I proceeded to install the unit to the wall with no other issues so far.

Ordering & Delivering Success (Despite Obstacles) After attempting to place an order through the WalMart.com website -- and that order failing to go through -- I contacted MiniSplits4Less and they were happy to help. The order was placed quickly and securely. I'd also give 5 stars to the R & L Carriers freight company and their driver who were both very accommodating with delivery difficulties. Thank you.

I did install it yet I did install it yet, but ordering and delivery was quick and experience so far is very pleasant

Excellent customer service and the product works great. I ordered an 18K BTU Mini Split C&H Unit from MiniSplits4Less and received excellent customer service. I was able to pick up my order at a warehouse location closer to my residence. Although I needed a mounting bracket the customer service representative Kasty shipped my mounting bracket overnight and I had it by 10.00am the next day. Thank you for the great service and for promptly answering my calls and responding in a very timely manner. I would definitely recommend anyone including my friends and family to use this service. Five stars for my great experience with MiniSplits4Less. Thank you again Kasty!