Great quality and fast shipping They offer 2400' spools of cord!! This is awesome when you're doing a huge macrame piece. And the quality is very nice! Their shipping was amazing! I ordered late Friday night and received it Sunday evening! I will be ordering from them again!

Great information source Fast! Easy to use website. Great information available that is easy to navigate. They did screw up my order but quickly returned portion of cost related to it.

Great customer service Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.

Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Great company I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.