Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Great customer service Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.

This place was awesome This place was awesome! We were in a rush. The customer service was very knowledgeable to assist in what type of rope and binds we needed for our project. Very helpful people. Quality materials, knowledgeable staff.

Great company I’ve ordered the same rope before and was pleased again with the quality. The Customer Service department told me when I ordered that the rope was out of stock, but would be available in a few weeks, and asked if I would be okay waiting. I especially appreciated their professional and concern for my order because it was very small. Another company probably wouldn’t have given it the same level of care.

the products are well described and… the products are well described and priced reasonably. Ordering online was straightforward and my item shipped and arrived in a few days. I got what I expected and that is good business.