Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Great customer service Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.

Great website for ordering Great website for ordering. Customer service prompt when needed. I ordered online and then needed to modify the order via chat/telephone. In the end I received a great product. Highly recommended.

I got exactly what I ordered I got exactly what I ordered and received my order confirmation almost immediately. My order was shipped the next day and arrived on time. The quality of the ropes were exactly what I wanted. Kudos to Knot & Rope Supply.

Knot & Rope Supply, excellent products, excellent service.was very helpful in… Knot & Rope Supply was very helpful in guiding us through a fence project with a nautical theme. We picked up the rope and brackets at their warehouse and found the products to be excellent and the service very helpful. I highly recommend Knot & Rose Supply.