Great customer service Great customer service. I was called and emailed to verify my order. They explained that they wanted to make sure I was getting what I wanted. I needed to add length to my rope order to accommodate the eye splices. Had they not called, my ropes would have been shorter than expected.

I got exactly what I ordered I got exactly what I ordered and received my order confirmation almost immediately. My order was shipped the next day and arrived on time. The quality of the ropes were exactly what I wanted. Kudos to Knot & Rope Supply.

Don’t waste your money on hardware store rope I bought these ropes for a baby swing, I couldn’t find anything in local hardware stores with a super high weight limit and I wanted the safest products I could buy. They were so inexpensive I was dubious but they seem to be great quality and so far so good on the swing. Very fast shipping for this person who’s accustomed to Amazon 2-day shipping, ha. I have a ton of rope now but if I ever need more I’ll be back for it.

Buyer Beware Beware! Returns are slapped with a 30% Restocking Fee! In the day that shipping is free and returns are free, this company is still living in the past! You are also required to pay for postage for all returns! For those reasons, I will never be a customer nor recommend this company until new young owners take over and get with the times!

Happy customer!! Great customer service! They didn't have enough rope to fulfill my order, so they sent me what they had (shipped out the same day I placed the order) and put in an order to their supplier for the rest. I had my second shipment in no time.