First class customer service Love this plasma cutter. I did have an issue with the blowback start. Contacted Yeswelder’s customer support. A tech by the name of Raymond had me troubleshoot a few things with a multimeter and ultimately ended up sending me a brand new unit. I could not be happier with their customer service.

We bought a plasma cutter that… We bought a plasma cutter that unfortunately had a manufacturing failure. The customer service rep was quick to help. They asked for a detailed account of what happened and what checks we did to ensure it wasn't user error. We submitted the details with pictures and they responded really quick with resolution. We are very pleased with the service as well as the product. The rep was polite and to the point. Thanks for all the help. We will be recommending this company and it's product to our friends and family.

Great customer service Great customer service. They replaced my helmet when it wasn’t working and we’re very friendly and helpful. Big shout out to Ana and Raymond they worked with me and got me going again.

I noticed my foot pedal wasn't working… I noticed my foot pedal wasn't working and Ana was super helpful in getting a replacement sent out ASAP. Very happy with my experience!

I had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.