I broke a piece of equipment that came… I broke a piece of equipment that came with my welding machine. Ana was extremely helpful and insured a replacement part was sent. Right on, YES WELDER

I noticed my foot pedal wasn't working… I noticed my foot pedal wasn't working and Ana was super helpful in getting a replacement sent out ASAP. Very happy with my experience!

Broken torch The service was second to none my cut 65 was broken and they made it right sent me a new one ASAP and man this one works great thanks for the fast service

I had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.

We bought a plasma cutter that… We bought a plasma cutter that unfortunately had a manufacturing failure. The customer service rep was quick to help. They asked for a detailed account of what happened and what checks we did to ensure it wasn't user error. We submitted the details with pictures and they responded really quick with resolution. We are very pleased with the service as well as the product. The rep was polite and to the point. Thanks for all the help. We will be recommending this company and it's product to our friends and family.