I purchased a welder with a built-in… I purchased a welder with a built-in air compressor for a plasma cutter. I received the item and it did not work. I contacted customer service and the resolved the issue quickly. They sent new unit but I haven’t yet tried it. Raymond was very helpful trying to diagnosed and decided to just send me a whole new unit.

My second experience with support This is my second experience with Yeswelder support and it was as positive as the first. In this instance I couldn't get the machine (YWA-160) to switch from stick to TIG. I notified support and Ana came through once again. Turns out the instructions in the manual were incorrect; she got me squared away, all is good now and she also promised to get the manual corrected. Yeswelder is batting a thousand with me.

Raymond fast to respond I recently ordered a new welding helmet from YesWelder. Raymond assisted me with a shipping question; he was very fast to respond via email, which I appreciated. Thanks, Raymond! The helmet arrived in just a few days, and I look forward to using it. Thanks!

Broken goggles Recently bought a set of autodarkening goggles, when I opened the box the lense was shattered. I wrote an email to customer service about the issue and promptly got a response from Anna who was very fast and helpful at getting this issue resolved.

I broke a piece of equipment that came… I broke a piece of equipment that came with my welding machine. Ana was extremely helpful and insured a replacement part was sent. Right on, YES WELDER