I had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.

I accidentally bought the wrong welder… I accidentally bought the wrong welder and I got ahold of customer service and Ana was great to work with on it. I had to return it because they don't do exchanges which is fine. Most companies are doing that. Did my return and purchase the correct welder I needed. Even though it was my mistake they were great to work with. Thanks Ana!

Welding Helmet Price - Customer Service Experience I purchased a welding helmet and the next day noticed that the price changed significantly. There was no obvious reason for it so I emailed customer support to inquire. Support was quick to respond (next-day) and Ana (Yeswelder Support) was superb in making it right. This is my 2nd support experience and nothing but professionalism from Yeswelder!

Raymond fast to respond I recently ordered a new welding helmet from YesWelder. Raymond assisted me with a shipping question; he was very fast to respond via email, which I appreciated. Thanks, Raymond! The helmet arrived in just a few days, and I look forward to using it. Thanks!

We bought a plasma cutter that… We bought a plasma cutter that unfortunately had a manufacturing failure. The customer service rep was quick to help. They asked for a detailed account of what happened and what checks we did to ensure it wasn't user error. We submitted the details with pictures and they responded really quick with resolution. We are very pleased with the service as well as the product. The rep was polite and to the point. Thanks for all the help. We will be recommending this company and it's product to our friends and family.