From the Beginning with my receipt of my MIG205 YES has been GREAT! Beginning with my receipt of my MIG 205, YES has been a homerun when it comes to fielding my questions. Each and every time I've needed any assistance, they have always been Super-Fast in their response and on their follow-thru when needed. I've kinda landed on communicating with Raymond and he always comes thru with a quick and courteous response. I'd have to say that the YES Team is the BEST and the main reason I keep suggesting their products to everyone I talk to about Welding equipment!

Broken torch The service was second to none my cut 65 was broken and they made it right sent me a new one ASAP and man this one works great thanks for the fast service

I bought a LY800H welding helmet it… I bought a LY800H welding helmet it only worked a few time at most before it started to flash me when i tried to use it at first i figured it was low battery from being in the dark storage bag left it in the sun and tried it a few times more same thing got flashed I have to say I did not make the time to call Yes welder till after a year MY BAD but they should still replace a bad helmet yes would give me 15% off a new helmet that is the sale that is on at this time any way Why would i want a product that does not work again if they can't stand behind this one thanks

I had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.

We bought a plasma cutter that… We bought a plasma cutter that unfortunately had a manufacturing failure. The customer service rep was quick to help. They asked for a detailed account of what happened and what checks we did to ensure it wasn't user error. We submitted the details with pictures and they responded really quick with resolution. We are very pleased with the service as well as the product. The rep was polite and to the point. Thanks for all the help. We will be recommending this company and it's product to our friends and family.