I broke a piece of equipment that came… I broke a piece of equipment that came with my welding machine. Ana was extremely helpful and insured a replacement part was sent. Right on, YES WELDER

I purchased a welder with a built-in… I purchased a welder with a built-in air compressor for a plasma cutter. I received the item and it did not work. I contacted customer service and the resolved the issue quickly. They sent new unit but I haven’t yet tried it. Raymond was very helpful trying to diagnosed and decided to just send me a whole new unit.

Very Helpful Ana helped me alot with a broken CT-2050 and was able to get me a new one. The support team is very fast and friendly.

I had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.

I accidentally bought the wrong welder… I accidentally bought the wrong welder and I got ahold of customer service and Ana was great to work with on it. I had to return it because they don't do exchanges which is fine. Most companies are doing that. Did my return and purchase the correct welder I needed. Even though it was my mistake they were great to work with. Thanks Ana!