I broke a piece of equipment that came… I broke a piece of equipment that came with my welding machine. Ana was extremely helpful and insured a replacement part was sent. Right on, YES WELDER

First class customer service Love this plasma cutter. I did have an issue with the blowback start. Contacted Yeswelder’s customer support. A tech by the name of Raymond had me troubleshoot a few things with a multimeter and ultimately ended up sending me a brand new unit. I could not be happier with their customer service.

I ordered a welding hood from yeswelder… I ordered a welding hood from yeswelder and some how it got lost in shipping. I reached out to yes welding about the issue and they sent me another one which made it to me. I am very happy with the customer service and how they resolved the issue. I am also very happy with the product I bought. The welding auto darkening hood works great. The details and graphics on the hood is awesome. I would refer yes welder to anyone that needs welding supplies.

I received my new CT2050 everything… I received my new CT2050 everything work except the ACTIG feature which is why I bought this machine. I contacted Yeswelder for help. Raymond immediately responded and instructed me how to forward a video of the problem. Within a matter a of a few days the problem was resolved and I now have a properly operating CT2050. I would like to thank Ray and the Yeswelder team.

We bought a plasma cutter that… We bought a plasma cutter that unfortunately had a manufacturing failure. The customer service rep was quick to help. They asked for a detailed account of what happened and what checks we did to ensure it wasn't user error. We submitted the details with pictures and they responded really quick with resolution. We are very pleased with the service as well as the product. The rep was polite and to the point. Thanks for all the help. We will be recommending this company and it's product to our friends and family.