Cedric Fuentes
GBGreat customer service Great customer service. They replaced my helmet when it wasn’t working and we’re very friendly and helpful. Big shout out to Ana and Raymond they worked with me and got me going again.
Bryan Lin
CAVery Helpful Ana helped me alot with a broken CT-2050 and was able to get me a new one. The support team is very fast and friendly.
Toni Uhrhan
GBPrompt, courteous customer service. The adjustment gear in the welding helmet I purchased stripped out. I contacted customer service and Raymond was able to help me right away. If I could have given their customer service a 5+ I certainly would have done that. Raymond was prompt, courteous, knowledgeable and I had new headgear within a few days. I would definitely purchase from this provider again in the future.
James Hayner
GBI broke a piece of equipment that came… I broke a piece of equipment that came with my welding machine. Ana was extremely helpful and insured a replacement part was sent. Right on, YES WELDER
William Manini
GBI had an issue with a Firstess CT 2050… I had an issue with a Firstess CT 2050 so I contacted yes welder support. Their support rep Raymond responded within 24 hrs. everytime I responded. After going back and forth an various occasions he helped me resolve my issue I had. I'm very appreciative for their customer service. I highly recommend their product. They have great warranty and customer support service.