Ben
GBRaymond fast to respond I recently ordered a new welding helmet from YesWelder. Raymond assisted me with a shipping question; he was very fast to respond via email, which I appreciated. Thanks, Raymond! The helmet arrived in just a few days, and I look forward to using it. Thanks!
Bryan Lin
CAVery Helpful Ana helped me alot with a broken CT-2050 and was able to get me a new one. The support team is very fast and friendly.
Marcus
GBFirst class customer service Love this plasma cutter. I did have an issue with the blowback start. Contacted Yeswelder’s customer support. A tech by the name of Raymond had me troubleshoot a few things with a multimeter and ultimately ended up sending me a brand new unit. I could not be happier with their customer service.
BRUCE GORHAM
GBI bought a LY800H welding helmet it… I bought a LY800H welding helmet it only worked a few time at most before it started to flash me when i tried to use it at first i figured it was low battery from being in the dark storage bag left it in the sun and tried it a few times more same thing got flashed I have to say I did not make the time to call Yes welder till after a year MY BAD but they should still replace a bad helmet yes would give me 15% off a new helmet that is the sale that is on at this time any way Why would i want a product that does not work again if they can't stand behind this one thanks
anthony martin
GBBroken goggles Recently bought a set of autodarkening goggles, when I opened the box the lense was shattered. I wrote an email to customer service about the issue and promptly got a response from Anna who was very fast and helpful at getting this issue resolved.