I ordered a welding hood from yeswelder… I ordered a welding hood from yeswelder and some how it got lost in shipping. I reached out to yes welding about the issue and they sent me another one which made it to me. I am very happy with the customer service and how they resolved the issue. I am also very happy with the product I bought. The welding auto darkening hood works great. The details and graphics on the hood is awesome. I would refer yes welder to anyone that needs welding supplies.

Welding Helmet Price - Customer Service Experience I purchased a welding helmet and the next day noticed that the price changed significantly. There was no obvious reason for it so I emailed customer support to inquire. Support was quick to respond (next-day) and Ana (Yeswelder Support) was superb in making it right. This is my 2nd support experience and nothing but professionalism from Yeswelder!

I noticed my foot pedal wasn't working… I noticed my foot pedal wasn't working and Ana was super helpful in getting a replacement sent out ASAP. Very happy with my experience!

I accidentally bought the wrong welder… I accidentally bought the wrong welder and I got ahold of customer service and Ana was great to work with on it. I had to return it because they don't do exchanges which is fine. Most companies are doing that. Did my return and purchase the correct welder I needed. Even though it was my mistake they were great to work with. Thanks Ana!

Dog ate my adapter Second purchase with YW, more than pleased. I had an issue with unboxing my most recent welder, when I left the welder and contents on the floor. My dog decided to chew through the 110/220 adapter cord. Emailed them asking for a link to purchase a new adapter, and they sent me a new one without even asking a question. Great company and customer service.