First class customer service Love this plasma cutter. I did have an issue with the blowback start. Contacted Yeswelder’s customer support. A tech by the name of Raymond had me troubleshoot a few things with a multimeter and ultimately ended up sending me a brand new unit. I could not be happier with their customer service.

I bought a LY800H welding helmet it… I bought a LY800H welding helmet it only worked a few time at most before it started to flash me when i tried to use it at first i figured it was low battery from being in the dark storage bag left it in the sun and tried it a few times more same thing got flashed I have to say I did not make the time to call Yes welder till after a year MY BAD but they should still replace a bad helmet yes would give me 15% off a new helmet that is the sale that is on at this time any way Why would i want a product that does not work again if they can't stand behind this one thanks

I purchased a welder with a built-in… I purchased a welder with a built-in air compressor for a plasma cutter. I received the item and it did not work. I contacted customer service and the resolved the issue quickly. They sent new unit but I haven’t yet tried it. Raymond was very helpful trying to diagnosed and decided to just send me a whole new unit.

Broken goggles Recently bought a set of autodarkening goggles, when I opened the box the lense was shattered. I wrote an email to customer service about the issue and promptly got a response from Anna who was very fast and helpful at getting this issue resolved.

Great customer service Great customer service. They replaced my helmet when it wasn’t working and we’re very friendly and helpful. Big shout out to Ana and Raymond they worked with me and got me going again.