I interviewed two local alarm companies… I interviewed two local alarm companies and chose Bay Alarm because of Ector. He is a wonderful representative of the company. He explained everything to me and answered all my numerous questions. The two men who came to install my system were efficient, knowledgeable and respectful of our home. The install was clean and the system has worked perfectly from the start. Ours was a conversion from another national alarm company, however we were able to keep all our sensors and only needed new panels and sending devices. Extremely pleased with the new alarm system.

Bay Alarm was a pleasure to work with Bay Alarm was a pleasure to work with, from the sales rep to the technicians. Our install did have some technical issues, we have a commercial facility and made a lot of changes to the layout. They were professional and stuck with it until everything worked perfectly. Any business can be great when things go smoothly but the ones that can get through the difficulties and maintain the service and keep a great attitude are the ones that stand out to me. I will be switching our house over to Bay Alarm as well.

5 Golg Star Service Just wanted to share that our customer experience was excellent. From courteous installers to competent trainers. We liked the fact that you are investing in new employees and that they are being trained by excellent installers. Well that's enough praise, you all might get a swelled head. I just wanted to polish your halos a little. With best regards, Keith

The 2 technicians were in our home for… The 2 technicians were in our home for 3 full days updating our 30+ year-old security alarm system. They spent every moment working, only stopping to address our questions. After the installation was finished, they even returned to to show us how to operate the system when we had forgotten how to utilize every aspect. We would highly recommend Bay Alarm!

Bay installed a whole house alarm… Bay installed a whole house alarm system during the construction phase. Their technicians were knowledgeable and polite. Their pricing was comparable to another leading alarm system/service. I chose Bay because of the good review a close friend of mine gave them. She’s been using them for a few years. At the end of the install, Mike went over the app to show me how to set up my account and use menu features. Really simple and intuitive. Definitely not disappointed.