Installer George Castanon did an… Installer George Castanon did an excellent job installing and coming back and working on system until our problem was fixed. Marc Alesio that signed me up knew how desperate I was to get system installed and got it put in before my scheduled date. Both men provided excellent customer service and went above and beyond what is normally provided by a company. You are lucky to have them working for you.

Great experience Great experience John was an incredibly friendly and knowledgable technician. We really appreciated his help and swift work. Should we encounter any instances that require support again in the future, we hope to be able to work with him.

Bay Alarm was a pleasure to work with Bay Alarm was a pleasure to work with, from the sales rep to the technicians. Our install did have some technical issues, we have a commercial facility and made a lot of changes to the layout. They were professional and stuck with it until everything worked perfectly. Any business can be great when things go smoothly but the ones that can get through the difficulties and maintain the service and keep a great attitude are the ones that stand out to me. I will be switching our house over to Bay Alarm as well.

5 Golg Star Service Just wanted to share that our customer experience was excellent. From courteous installers to competent trainers. We liked the fact that you are investing in new employees and that they are being trained by excellent installers. Well that's enough praise, you all might get a swelled head. I just wanted to polish your halos a little. With best regards, Keith

Andrew is the BEST!!!! Andrew is the BEST!!!! He had the most difficult tenant to deal with, and Andrew showed complete patience and understanding while working with him. Andrew also explained everything going on with the system etc. I will always request Andrew in the future. Valerie