Good overall Good overall . There were some snags that made it frustrating but overall it was ok. I think it would have been more pleasant and thorough if the salesperson and I would have met to make the whole job easier. This was handled by a 3rd party at the beginning and ended with me the owner. Also appears that some personal issues on salesperson part affected getting a hold of him to accomplish last detail. The financial office in SSF was very helpful. He cleared up the entire mess of final payment.

Great experience Great experience John was an incredibly friendly and knowledgable technician. We really appreciated his help and swift work. Should we encounter any instances that require support again in the future, we hope to be able to work with him.

Ai Phone system upgrade The technician Jose who installed our new Ai Phone system did an excellent job. He was patient and his attention to detail was much appreciated. I would caution that not all of Bay Alarms techs are of the same caliber. I had to send one home because his attitude did not fit our friendly work environment. Other than that, I am really pleased with the results

Every appointment that I have ever… Every appointment that I have ever scheduled with Bay has worked out just great & has solved each issue at hand.. Always on time or even on the early side - always very professional & courteous! I recently called accounting about a credit that was due to me & it had already been taken care of - really fast - didn't have to call back to keep after anyone!! Every time I set the alarm off.... they call immediately, before I can even call them to tell them it was a false alarm! They are definitely on top of things all the time!!!

Really pleased with my recent Bay Alarm installation Really pleased with my recent installation of our building alarm system provided by bay alarm. Alex the sales rep did a great job with communication and execution of the job. His technician Mike was also a pleasure to work with. The building was a 25.5k commercial building with several sensors. Although the first week we did have some false alarms and faulty sensors, however Mike's handling of the situation and prompt response every time was greatly appreciated.