Very Pleased I was looking for new filters for myself and as a gift. I found the filters I needed and placed the order. I received the filters in a reasonable amount of time. When I oped the order I found that there was an extra filter sent. I contacted customer support to about the extra filter and was told to keep it as a gift seeing it was shipped in error. I must say from ordering to getting filters and contacting customer support all went well and I was very pleased.

Satisfied customer support experience. I ordered 3 filters for our Fridge. Only one came. I wrote to customer support asking about the rest of the shipment showing the order for 3. They sent 2 more shortly thereafter. Was very glad they delivered as promised. I appreciate companies who respond to the customers communications promptly.

Excellent customer service I ordered refrigerator water filters from Glacier Fresh after checking the internet and liking their deals. Soon after I realized I had ordered the wrong filters. I sent a email to customer support and told them what happened, and please cancel. I got a response within 24hr and was relieved to know they could modify my order and send the wright filters. Thanks to Tina at customer service for your excellent service!

Ordered filters for my refrigerator. Ordered filters for my refrigerator. Although they were back ordered they still arrived quickly and the staff kept me informed throughout and gave me the option to cancel or order an alternate. Very keen price, good service and quick delivery. Definitely will use them for all future orders.

It's the Price i have only been using the filter for a couple of weeks but, as best I can tell from this brief experience, it works as well as the expensive brand recommended by the refrigerator manufacturer at a quarter of the price. (I'll know more in 6 months time.)