Ordered filters for my refrigerator. Ordered filters for my refrigerator. Although they were back ordered they still arrived quickly and the staff kept me informed throughout and gave me the option to cancel or order an alternate. Very keen price, good service and quick delivery. Definitely will use them for all future orders.

Superior Customer Service!! Superior Customer Service!!! I was a dunce and hastily purchased the wrong filters and customer service helped me straighten the whole mess out and find the filters ai needed. I love the price point of these filters and they work well with my SubZero refrigerator. Yay Glacier!!

Excellent customer service I ordered refrigerator water filters from Glacier Fresh after checking the internet and liking their deals. Soon after I realized I had ordered the wrong filters. I sent a email to customer support and told them what happened, and please cancel. I got a response within 24hr and was relieved to know they could modify my order and send the wright filters. Thanks to Tina at customer service for your excellent service!

The Extra Mile I stupidly failed to look at the filter in my refrigerator and ordered a type that was in an earlier machine I had. I only realized this when I was ready to install the new filter. Typically one would expect to send them back, get the correct ones, and pay a restocking fee. Not at all. They had me take a picture of my existing filter - that clearly showed the correct part number and sent me new filters that were correct. They didn't even want the old ones back!

My replacement filters At first when my package arrived I was very skeptical on the name Glacier Fresh. I had never heard of this company before, but when we installed both filters, we were pleasantly surprised how easy it was. Not only that, they work terrific and filters both designed to fit perfectly. We are very pleased with this company and the products they offer.