The Extra Mile I stupidly failed to look at the filter in my refrigerator and ordered a type that was in an earlier machine I had. I only realized this when I was ready to install the new filter. Typically one would expect to send them back, get the correct ones, and pay a restocking fee. Not at all. They had me take a picture of my existing filter - that clearly showed the correct part number and sent me new filters that were correct. They didn't even want the old ones back!

I wish I would have gone directly to… I wish I would have gone directly to Glacier from the start! Not only were they cheaper than Lowe’s and Home Depot filters, they delivered within a matter of a few days. I really appreciated the check in to see if I received my product and was satisfied. I would have given them 10 stars if I could 😊

With an error on my part my delivery… With an error on my part my delivery was delayed. They went above and beyond to get me my order. I have never had such great consideration before! I would highly recommend this company!

Satisfied customer support experience. I ordered 3 filters for our Fridge. Only one came. I wrote to customer support asking about the rest of the shipment showing the order for 3. They sent 2 more shortly thereafter. Was very glad they delivered as promised. I appreciate companies who respond to the customers communications promptly.

Excellent price, too soon to say about quality Excellent price, product seems fine. Time will tell how well this unauthorized replacement filter works, but it was soooo much cheaper than the official LG fridge water filter that I figured I'd give it a shot. I appreciate that it's NSF certified as a carbon filter. Product arrived two weeks after I ordered, which was mildly annoying but not really a problem.