Linda k Harrell
GBGreat Product. This is the second time purchasing these Glacier Fresh filters for my GE French door Refrigerator. They work great! I replace every 6 months so I ordered a 2 year supply and will order again. Will definitely recommend to my family and friends.
Natasha
GBI wish I would have gone directly to… I wish I would have gone directly to Glacier from the start! Not only were they cheaper than Lowe’s and Home Depot filters, they delivered within a matter of a few days. I really appreciated the check in to see if I received my product and was satisfied. I would have given them 10 stars if I could 😊
AMU
GBIt's the Price i have only been using the filter for a couple of weeks but, as best I can tell from this brief experience, it works as well as the expensive brand recommended by the refrigerator manufacturer at a quarter of the price. (I'll know more in 6 months time.)
Hans R
GBNice well made product. Poor (non-existent) customer support Here is the exact text sent to Glacier: Today I set up my new GF-RVWS001 which was purchased thru Amazon. I was a disappointed about a couple of things. I noticed the main cap was sitting a bit crooked. After struggling to remove it I found it was cross threaded. Once put on correctly it seems to seal. The 6001 fitting was missing the black O-Ring. I was able to use one I had on hand. The 6002 fitting was missing the small white O-Ring. I was able to repurpose the one from the 6003 fitting. Collectively these deficiencies make me wonder if I am the first owner of this unit. Here is their response: Hello. Sorry, we are an independent website, not Amazon, we suggest you contact the customer service of Amazon store directly, they will help you to deal with the problem, thanks for understanding. When I replied with a screenshot showing Amazon directing me to the Glacier website I received the following response: Hi, In this case,you could contact with the AMAZON front desk for help. Thank you for your understanding. Disappointing, I will reach out to Amazon for further help.
Howard Behm
GBSatisfied customer support experience. I ordered 3 filters for our Fridge. Only one came. I wrote to customer support asking about the rest of the shipment showing the order for 3. They sent 2 more shortly thereafter. Was very glad they delivered as promised. I appreciate companies who respond to the customers communications promptly.