Chuck
GBVery Pleased I was looking for new filters for myself and as a gift. I found the filters I needed and placed the order. I received the filters in a reasonable amount of time. When I oped the order I found that there was an extra filter sent. I contacted customer support to about the extra filter and was told to keep it as a gift seeing it was shipped in error. I must say from ordering to getting filters and contacting customer support all went well and I was very pleased.
Dan Hazewski
GBWith an error on my part my delivery… With an error on my part my delivery was delayed. They went above and beyond to get me my order. I have never had such great consideration before! I would highly recommend this company!
Jeff
GBExcellent price, too soon to say about quality Excellent price, product seems fine. Time will tell how well this unauthorized replacement filter works, but it was soooo much cheaper than the official LG fridge water filter that I figured I'd give it a shot. I appreciate that it's NSF certified as a carbon filter. Product arrived two weeks after I ordered, which was mildly annoying but not really a problem.
Dave Ricci
GBExcellent customer service I ordered refrigerator water filters from Glacier Fresh after checking the internet and liking their deals. Soon after I realized I had ordered the wrong filters. I sent a email to customer support and told them what happened, and please cancel. I got a response within 24hr and was relieved to know they could modify my order and send the wright filters. Thanks to Tina at customer service for your excellent service!
Howard Behm
GBSatisfied customer support experience. I ordered 3 filters for our Fridge. Only one came. I wrote to customer support asking about the rest of the shipment showing the order for 3. They sent 2 more shortly thereafter. Was very glad they delivered as promised. I appreciate companies who respond to the customers communications promptly.