Excellent service by MoreFilter Support personnel At first I was concerned because there was no email confirming my purchase but my credit card was charged. Then my attempt to add air filters to the shipment was delayed because ATT/Yahoo placed a Support email in Junk on my iPad. Finally, after back and forth emails, the shipment was on its way. As scheduled, FedEx said the delivery was made, however, it was not received. Support was contacted and a replacement shipment was on its way. This time it was delivered thanks to Support’s actions.

All good.... All good....clear info on the website allowed me to purchase 3 refrigerator filters for the price of one elsewhere...free shipping is a benefit!!! Not "overnight or 2 days" but I don't need immediate delivery if the "price is right" .... and, upon inquiry as to status/shipping/delivery date, good communication from the support dept... All good.

Good Experience I'm pretty sure this company is being targeted with bad reviews. Do your homework and actually look at the bad reviews...they seem bogus. I ordered 2 filters for my whirlpool refrigerator. They arrived in a week. Fit perfectly, and seem to be working well. At first I thought that maybe I had been "had" since I didn't get an email from the company stating my items had shipped. I emailed them, got a quick response, and my filters arrived that same day. Upon further review of my emails, the shipping notification actually had been sent via PayPal. This company has responded quickly to every inquiry I've had and I pleased with my experience and purchase.

Excellent Customer Service This is the second time I have ordered from Morefilter. They always have the best price on the filters I use. This time I received a notification that my order had been delivered however I did not receive it. Apparently it was delivered to another address. When I contacted them they promptly sent out another order. They followed up to make sure I received the replacement order. Their customer service is excellent! I will continue to order from them and recommend them to anyone else looking for filters.

Best price and great customer service! This is the second time I order filters from here. I am very impressed and satisfied with customer service so quick and helpful. Whenever you have a question, email them and you will get the quick response. I will order more and more in the future. Thanks!