I purchased the wrong filters for my… I purchased the wrong filters for my refrigerator. When I requested a refund they told me they will not take them back because I made a mistake in ordering. They offered me a discount on the right filters and told me I should sell the originals on line myself. This is why I HATE buying online. Retailers cannot be held to account and you cannot touch, see and verify your purchase ahead of time. So now, I’m stuck with the wrong product. I will make all my future filter purchases at local retail stores.

Great customer service! I ordered the wrong filters and they gladly sent me the correct filters. They also sent me a prepaid shipping label to return the incorrect ones. I will continue to do business with this company.

The product was very reasonably priced… The product was very reasonably priced and service was excellent, I highly recommend their product!

Best price and great customer service! This is the second time I order filters from here. I am very impressed and satisfied with customer service so quick and helpful. Whenever you have a question, email them and you will get the quick response. I will order more and more in the future. Thanks!

Excellent service by MoreFilter Support personnel At first I was concerned because there was no email confirming my purchase but my credit card was charged. Then my attempt to add air filters to the shipment was delayed because ATT/Yahoo placed a Support email in Junk on my iPad. Finally, after back and forth emails, the shipment was on its way. As scheduled, FedEx said the delivery was made, however, it was not received. Support was contacted and a replacement shipment was on its way. This time it was delivered thanks to Support’s actions.