I was so disappointed at first when my… I was so disappointed at first when my order finally arrived, it was severely damaged, two sides of the outer package were crushed and two of the three filters were broken at the top. I sent photos to the company and they promptly sent me two new filters. Im happy again.

Super Service Super Service! Excellent customer service, fast shipping, up to date communications. 5 Stars!

Good company. Great filters at a good price. Fast delivery and excellent service.

Incorrect model received I ordered from fridge water filters from Morefilter before, but the second time I did the filters I received were the incorrect size. This was determined to be an error in the product model I chose. Their representative informed me it would likely cost more to return the incorrect filters and ship the correct ones than just ordering new filters. They offered instead to ship the correct filters and only charge me for shipping, having me keep the incorrect filters. This was a more than sufficient solution for me. Exceptional customer service!

Excellent service by MoreFilter Support personnel At first I was concerned because there was no email confirming my purchase but my credit card was charged. Then my attempt to add air filters to the shipment was delayed because ATT/Yahoo placed a Support email in Junk on my iPad. Finally, after back and forth emails, the shipment was on its way. As scheduled, FedEx said the delivery was made, however, it was not received. Support was contacted and a replacement shipment was on its way. This time it was delivered thanks to Support’s actions.