B Whaley
GBI was so disappointed at first when my… I was so disappointed at first when my order finally arrived, it was severely damaged, two sides of the outer package were crushed and two of the three filters were broken at the top. I sent photos to the company and they promptly sent me two new filters. Im happy again.
Heather Davies
GBTop notch Customer Service Great experience. Good quality. Great price. And they were very responsive when I contacted them with a query. Super customer service.
Roger Ellis
GBI purchased the wrong filters for my… I purchased the wrong filters for my refrigerator. When I requested a refund they told me they will not take them back because I made a mistake in ordering. They offered me a discount on the right filters and told me I should sell the originals on line myself. This is why I HATE buying online. Retailers cannot be held to account and you cannot touch, see and verify your purchase ahead of time. So now, I’m stuck with the wrong product. I will make all my future filter purchases at local retail stores.
Happy Customer
GBSuper Service Super Service! Excellent customer service, fast shipping, up to date communications. 5 Stars!
Tiffany Thornton-Howard
GBOrder hasn't shipped yet Ordered filters on 1/6, never received an order confirmation. Website says delivery in 2-5 working days. The delivery status of my order is pending, Fed Ex hasn't received the package yet meaning only a label was created. Seems quite suspect to me. If I receive my order within the next few days I will revise this review. Based on these other similar reviews I am not hopeful.