YOU PROVED ME WRONG - I am happy to report, I spoke with someone in the company and my issue was quickly resolved. Thank you PLEASE PROVE ME WRONG: I have been emailing customer service for the past 2 weeks regarding an order I received. To this date no one in this company has gotten back to me. Having faith in businesses that strive on good reviews I am giving it another shot. I will be waiting for a response and hopefully rectify my problem. Order # is MR24869182821641

Best price and great customer service! This is the second time I order filters from here. I am very impressed and satisfied with customer service so quick and helpful. Whenever you have a question, email them and you will get the quick response. I will order more and more in the future. Thanks!

Quickly replaced lost order Original shipment was lost, a replacement order was shipped and received quickly. Filters fit as expected and they are very economical if you're looking for filters that meet NSF/ANSI 42 standard (taste/color/odor). Will purchase again when needed.

Order hasn't shipped yet Ordered filters on 1/6, never received an order confirmation. Website says delivery in 2-5 working days. The delivery status of my order is pending, Fed Ex hasn't received the package yet meaning only a label was created. Seems quite suspect to me. If I receive my order within the next few days I will revise this review. Based on these other similar reviews I am not hopeful.

I was able to get my order in a timely… I was able to get my order in a timely matter and it is what I ordered. I believe they did a wonderful job getting me what I ordered. Thank you again.