Good Experience I'm pretty sure this company is being targeted with bad reviews. Do your homework and actually look at the bad reviews...they seem bogus. I ordered 2 filters for my whirlpool refrigerator. They arrived in a week. Fit perfectly, and seem to be working well. At first I thought that maybe I had been "had" since I didn't get an email from the company stating my items had shipped. I emailed them, got a quick response, and my filters arrived that same day. Upon further review of my emails, the shipping notification actually had been sent via PayPal. This company has responded quickly to every inquiry I've had and I pleased with my experience and purchase.

I was so disappointed at first when my… I was so disappointed at first when my order finally arrived, it was severely damaged, two sides of the outer package were crushed and two of the three filters were broken at the top. I sent photos to the company and they promptly sent me two new filters. Im happy again.

Water filters I ordered 5 filters but have them the wrong address. They contacted me, I supplied the correct address and the filters were delivered on a week. Great product, great customer service!

Excellent service by MoreFilter Support personnel At first I was concerned because there was no email confirming my purchase but my credit card was charged. Then my attempt to add air filters to the shipment was delayed because ATT/Yahoo placed a Support email in Junk on my iPad. Finally, after back and forth emails, the shipment was on its way. As scheduled, FedEx said the delivery was made, however, it was not received. Support was contacted and a replacement shipment was on its way. This time it was delivered thanks to Support’s actions.

Quickly replaced lost order Original shipment was lost, a replacement order was shipped and received quickly. Filters fit as expected and they are very economical if you're looking for filters that meet NSF/ANSI 42 standard (taste/color/odor). Will purchase again when needed.