Incorrect model received I ordered from fridge water filters from Morefilter before, but the second time I did the filters I received were the incorrect size. This was determined to be an error in the product model I chose. Their representative informed me it would likely cost more to return the incorrect filters and ship the correct ones than just ordering new filters. They offered instead to ship the correct filters and only charge me for shipping, having me keep the incorrect filters. This was a more than sufficient solution for me. Exceptional customer service!

Super Service Super Service! Excellent customer service, fast shipping, up to date communications. 5 Stars!

Quickly replaced lost order Original shipment was lost, a replacement order was shipped and received quickly. Filters fit as expected and they are very economical if you're looking for filters that meet NSF/ANSI 42 standard (taste/color/odor). Will purchase again when needed.

YOU PROVED ME WRONG - I am happy to report, I spoke with someone in the company and my issue was quickly resolved. Thank you PLEASE PROVE ME WRONG: I have been emailing customer service for the past 2 weeks regarding an order I received. To this date no one in this company has gotten back to me. Having faith in businesses that strive on good reviews I am giving it another shot. I will be waiting for a response and hopefully rectify my problem. Order # is MR24869182821641

Water filters I ordered 5 filters but have them the wrong address. They contacted me, I supplied the correct address and the filters were delivered on a week. Great product, great customer service!