US Water Systems Inc

1209 Country Club Rd, 46234, Indianapolis, United States
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3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About US Water Systems Inc

At US Water Systems, we know water, and we know it well. Our sales department and tech support are staffed with a multitude of Certified and Master Water Specialists as well as former installers with nearly 300 years of combined field experience. We carry a healthy skepticism about your water- we are here to deliver solutions, not sell systems.

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Brad Oliver
GB

Positive experience with US Water Systems I have been a US Water customer for a number of years. They are knowledgeable, professional and very helpful. Seth Timmons is one of a kind as his customer service is outstanding. He always goes above and beyond to provide help. I have purchased several RO systems and softeners from US Water and am extremely pleased.

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Ross Youngblood
GB

Unit arrived quickly Unit arrived quickly. Minor cosmetic dent in tank reflective cover. Haven’t had time to schedule install but installation documentation looks great/complete. Will come back and add a star once unit installed and we can comment on its behavior.

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Clint Sulis
GB

Top Notch Expert Support Riley not only helped us get over a water pressure issue by recommending a well pressure tank, but he also helped us troubleshoot a strange issue with the tank full float. He also helped us remedy an issue where we piped the booster pump inlet and outlet reversed. He was patient and incredibly experienced and friendly on top of it. Awesome!

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Milt
GB

Horrible customer service Horrible customer service, extended processing times. Go elsewhere. Placed order Friday 1-19-24 at 10:00 am (before the 3:00 pm cut off time as stated on web site) called to check status on 1-23-24 was told will not ship out 1-26-24 then 3-6 days for delivery. Only bought a $35 common V3006 valve. Wasted two days to find out not shipping for 3 more days. My mistake will not happen again. Shop elsewhere.

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Michael
GB

Customer service is horrible and not helpful I have a non working USwatersystems RO unit. I have called several times for help finding the part numbers for the equipment I need to make the system work. An employee with a speech defect keeps hanging up on me. He wants to tell me how bad my problem is, without suggesting part numbers or a way to move forward with my repair. USwatersystems is all about the sale. They do not care about leaving you with a working system. Save yourself time and money and buy from someone else.

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