Bad product, terrible service Constantly breaks down due to filter housing made of cheap plastic. The membrane housing cracked and began leaking so USWS sent a replacement that was the wrong size. After bringing this to their attention they refused to believe that they could make a mistake and just chose to ignore me for weeks. I had to buy push fittings with larger threading to make their replacement part work just to have the pump fail the very next day. I spent thousands of dollars on this system and wouldn’t recommend this product to anyone because their customer support is lacking.

Best products at best prices Best products at best prices. Always happy dealing with this company. Any questions or need help, simply call them. I was able to save a lot of money compared to other companies prices. I bought the 4.5"x20" big blue water system with the 3 canister set-up completed and ready for installation. Also with this system you need to get the refillable canisters that sit inside when using granular media. The cost here is way below anywhere else. As for shipping costs, the larger items all shipped free and the smaller orders have a cost. But this is clearly marked and always check the final order before placing the order. No surprises. Very knowledgeable staff.

I installed my new US Water Aquapurion… I installed my new US Water Aquapurion 5-Stage Reverse Osmosis System a couple months ago. I set it up to filter to countertop faucet and kitchen sink and also to service my water and ice on my refrigerator. This is truly a game changer with the quality and clarity of my drinking water and ice. Fairly easy to install. Rather than installing under the sink and use up 1/2 of my storage space I chose to install it in my lower level utility room. This will make it much easier for future filter changes as needed.

Great service Great service. Called them about a part broken during shipping. They took care of it immediately. You see things are always going to happen beyond our control. Sometimes no matter how well packaged, issues still occur. That is life. However, what we must look at is how well a situation is mitigated and resolved. This shows a company and the people they hire are taught to care.

Positive experience with US Water Systems I have been a US Water customer for a number of years. They are knowledgeable, professional and very helpful. Seth Timmons is one of a kind as his customer service is outstanding. He always goes above and beyond to provide help. I have purchased several RO systems and softeners from US Water and am extremely pleased.