Great communication Great communication. We ended up ordering the wrong filters. We told them what had happened and they had us send them the fridge model number and they helped us find correct filters. Shipped new filters promptly, which fit and seem to be working well. Definitely planning on ordering from them again.

I placed an order through their website… I placed an order through their website on 12/16/2022. I purchased through PayPal. 6 water filters and 9 air filters for my whirlpool refrigerator were a good deal. tracking was sent a few days later and my order was delivered on 12/24/2022. I highly recommended it! Elmer.

cloudy water Our tap water is clear and our water from the fridge was clear until a replaced the filter with a pure drop filter. I expect some air but it has been ten days and it is still cloudy and leaves a white residue when it evaporates. However, the tap water does not. is it adding something to my water? They were easy to order and came quickly and fit well but, I am going back to the expensive filters.

Great service!! I placed an order and it was shipped out in a timely fashion. On the day we were to receive the package it was a no show. The tracking information said it was delivered to my address but it wasn’t. I waited the weekend and on the following Monday I sent a message to PurerDrop and the representative said they would promptly ship another order to my location which they did and I received. Felt very good knowing that there are companies that still know how to do great customer service!!

Excellent customer service Excellent customer service. I ordered the wrong refrigerator filters by mistake and they were happy to send me the correct ones for the cost of shipping. I would use them again