Poor/no follow up emails After ordering the 5 filter package, I got no emails to confirm my order, no follow up on shipping and when I inquired about the status of my order, I got a “be patient” response. But I surprisingly got my order today. This company is no Amazon on shipping speed or response.

Not a legitimate company Order water filters on 1/14/23 and did not here anything from the company other that a tracking # was issued but never sent. After many emails they told me they refunded my credit card. Its 2/6/23 and never received the refund but a lot excuses. They are a total scam !!! Stay far away from this scam china company !!! I see there are a few 4 and 5 star reviews. Just wondering if they are legit? I feel they are not.

I placed my order I placed my order. They don't send a confirmation email. PayPal sent me a confirmation a label was created. After a few days it still didn't show ship so I sent the company an email. They said that it was just shipped. Then I went to confirmation and it showed it was shipped. Then a couple days later showed up all six filters I ordered. So I believe these other reviews are canceled their orders too soon. But now since it's such a new company my husband's nervous about using the filters. And we're trying to research to see this won't be bad quality water.

The water is absolutely disgusting The water is absolutely disgusting. I no longer buy pure drop which is a Coca cola product. Do not buy

I placed and order for some filters for… I placed and order for some filters for my whirlpool fridge. Placed order on 01/24/2023. I didn't get any confirmation until I brought it up with PayPal and was sent a screenshot of my order. Customer service.person that emailed me said to "be patient". I got a notification a week.later.saying the label was created. Waited couple.more.days and no response from customer service regarding order update. Cancelled order on 2/5 after speaking with PayPal. I'm just glad I used paypal which allowede to get my money back from these scam artists.