Sent to Billing Address instead of Shipping Address 1st order no email confirmation. They sent it to the Billing Address instead of the Shipping Address. Re-ordered as I am seasonal and needed it here. They did exactly the same thing, shipped it to the Billing Address. If you need the item at a 2nd residence do Not use this company

Great Product, Price and Service Never having ordered from PurerDrop, I wasn't sure what to expect. I can now say that they provided a great product at a great price with great customer service. I will definitely be a repeat customer!

Great communication Great communication. We ended up ordering the wrong filters. We told them what had happened and they had us send them the fridge model number and they helped us find correct filters. Shipped new filters promptly, which fit and seem to be working well. Definitely planning on ordering from them again.

A great Company to do business with. I ordered and received the wrong water filter for my Whirlpool from another company. They wouldn't honor a return without a $15.00 charge. I went to Purerdrop and order the same product and received what I ordered in a short amount of time. I am happy with the quality of the product, and I am very happy with the friendly, courteous service I received. I would recommend Purerdrop to my family and friends.

Great Customer Service Our filters did not show up (mail issue not purerdrop) and their customer service was excellent in getting us replacements. Have only used filter for 2 weeks but working great.