Good product arriving on time I agree their website could need some polishing and the English sounds a little odd as well. Yet, the water filters arrived on time and seem to perfectly replace the original (and way more expensive) filters or those replacement filters featured by the fridge manufacturers. So thumbs up from my end. Note that the PurerDrop filters are produced in China though.

Puerdrop.com is a scam...not sure there… Puerdrop.com is a scam...not sure there the 4 star reviews are from I ordered water filters from purerdrop.com, they charged my card immed..then got a scammy unprofesssional email in broken english email with a bunch of other emails cc'd that product was discontinued and they will send out a replacement. I just disputed charge and will have to just stick to amazon

Great Product, Price and Service Never having ordered from PurerDrop, I wasn't sure what to expect. I can now say that they provided a great product at a great price with great customer service. I will definitely be a repeat customer!

Excellent customer service Excellent customer service. I ordered the wrong refrigerator filters by mistake and they were happy to send me the correct ones for the cost of shipping. I would use them again

Great service!! I placed an order and it was shipped out in a timely fashion. On the day we were to receive the package it was a no show. The tracking information said it was delivered to my address but it wasn’t. I waited the weekend and on the following Monday I sent a message to PurerDrop and the representative said they would promptly ship another order to my location which they did and I received. Felt very good knowing that there are companies that still know how to do great customer service!!