I placed an order through their website… I placed an order through their website on 12/16/2022. I purchased through PayPal. 6 water filters and 9 air filters for my whirlpool refrigerator were a good deal. tracking was sent a few days later and my order was delivered on 12/24/2022. I highly recommended it! Elmer.

The water is absolutely disgusting The water is absolutely disgusting. I no longer buy pure drop which is a Coca cola product. Do not buy

A great Company to do business with. I ordered and received the wrong water filter for my Whirlpool from another company. They wouldn't honor a return without a $15.00 charge. I went to Purerdrop and order the same product and received what I ordered in a short amount of time. I am happy with the quality of the product, and I am very happy with the friendly, courteous service I received. I would recommend Purerdrop to my family and friends.

Excellent customer service Excellent customer service. I ordered the wrong refrigerator filters by mistake and they were happy to send me the correct ones for the cost of shipping. I would use them again

I was nervous after reading reviews… I was nervous after reading reviews here. My credit card was immediately charged, but I did not get a confirmation email or receipt. I wrote to customer service, and after not hearing back for a few days, I decided that I was going to dispute the charge the following Monday. The filters showed up over the weekend as advertised. Customer service emailed me back in imperfect English, but was very informative with tracking info etc, and thanked me for the business. Minor negatives: - Customer service doesn't automatically contact you and is somewhat slow to respond Positives + Initially, these seem to work like the factory filters. Will monitor. + Good, straightforward customer service + Excellent price compared to factory filters As long as the filters continue to work as advertised, I'll buy from purerdrop again.