I purchased the surround face cover not… I purchased the surround face cover not knowing that all that it was and the company WOULD NOT give me a refund. I never opened the box at all. So ne careful ordering from this company.

Responsive and quick service Responsive and quick service. Very professional.

Do not try to buy from them Do not try to buy from them. I placed an order for a square 36” fire pit kit in January and I February they said they’re out of stock and won’t be getting any soon. I replied back to them that I can wait never got a response. 2 week later they increased the price by $300 online. Don’t buy from them they’re trying to up their prices to take advantage of supply and demand.

Firepit Glass - Great Job I ordered a few samples and then ordered my firepit glass. Both the sample and the full order were exactly as ordered and quickly processed. I also appreciated the email updates.

Can't recommend... After confirming that the firepit we wanted was in stock and available for immediate shipment, we placed our order. After waiting several weeks we never received and cancelled our order. We also ordered the matching cover that shipped immediately. Unfortunately we can't use this and firepit direct won't take it back because it's beyond 30 days!