james perille
GBIt has more than a month since my order… It has more than a month since my order and I still do not have the product that I ordered. This after reminding you it had not been delivered over a week ago and you stating it would ship right out? WHERE IS IT!!!!!!!!!!!!!!
David
GBCan't recommend... After confirming that the firepit we wanted was in stock and available for immediate shipment, we placed our order. After waiting several weeks we never received and cancelled our order. We also ordered the matching cover that shipped immediately. Unfortunately we can't use this and firepit direct won't take it back because it's beyond 30 days!
Botto
GBTook money then….. silence I bought a fire pit Sat Jan 8th. I’ve tried to contact you numerous times via email, phone and text. I haven’t gotten a response. I would like to add a face plate but at this point in thinking about canceling my order and going elsewhere. You took my payment immediately and then disappeared. Very suspicious and I’m NOT a happy customer.
Varma Mahabir
GBGreat price and high quality items -
Neil Daley
GBFirepit Glass - Great Job I ordered a few samples and then ordered my firepit glass. Both the sample and the full order were exactly as ordered and quickly processed. I also appreciated the email updates.