They won't refund My purchase process was good. I changed my mind and returned the items to their designated addresses with their RMAs 35 days ago (tracking numbers show signed). Now the issue is that I still have NOT got any refund. The person who gave me RMA does not respond to my reminder. Yes I did followed everything as instructed

Returned an order and the company would… Returned an order and the company would not refund my money. I followed the protocol for the return. They will not respond to emails or phone calls. I have filed a claim with the BBB.

Defective Product, No Customer Service I received a defective electrical power switch from NVN Marine. If installed, it would have created a dangerous connection in the Off position. NVN rep claimed that this was “impossible.” When returned according to instructions, they refused to refund my money. All attempts to rectify this were met with accusations. Extremely poor customer service. Do business with them at your own risk.

Worst customer service I’ve ever had to… Worst customer service I’ve ever had to deal with do not buy from these people. If you can even get them on the phone, they do not follow up and don’t respond.

1st time I order from them due to great… 1st time I order from them due to great price on M-16 PFD, They are cheaper then everyone online & the shipping is very fast received my stuff in 3 days, will do business again