Mark
GBI mistakenly purchased the wrong item… I mistakenly purchased the wrong item and requested an RMA. I received an RMA number in May and I sent the item back. It’s now September and I have requested an update a couple of times on my credit for the returned item minus a restocking fee and have not heard back from them. I wouldn’t make a purchase from them in the future. It’s just not worth the time and expense.
John B. Randall
GBOutstanding service and Outstanding… Outstanding service and Outstanding quality of customer care. Super fast shipping and everything came in like it should. A+++ place to buy from. They answered my questions and let me know just the right one to replace my old one that quick working. Outstanding item.
Tommy Dingus
GBI ordered 2 dock power pedestals and… I ordered 2 dock power pedestals and they were not only the best price anywhere - the products arrived in 4 days and shipping was free! NVN Marine has a great selection of products and is always very competitive on price…highly recommend for all your marine needs. Great customer service as well - I called about the order as I needed them asap and they expedited the order to ensure it arrived quickly.
Jeff Stover
GBPlaced 2 orders only received one Placed 2 orders only received one. Have sent 3 emails to them with no response. My account has been deducted over $2000 for the purchase with nothing to show or any response of what is going on.
Louis Krolczyk
GBPoor Customer Service Do not use this Company. Worst customer service ever!!! Sent back a purchase 6 weeks ago. UPS TRACKING AND DELIVERY ACCEPTANCE. Employee said it was my fault because I sent back product to NY office posted on website instead of warehouse. They lost my package and I'm currently out $900. Sent several emails and phone calls trying to resolve the problem and have been blown off over and over. They'd not care about customer service. Me and my Captians will never use this Company again.