AC
GBThey won't refund My purchase process was good. I changed my mind and returned the items to their designated addresses with their RMAs 35 days ago (tracking numbers show signed). Now the issue is that I still have NOT got any refund. The person who gave me RMA does not respond to my reminder. Yes I did followed everything as instructed
Tommy Dingus
GBI ordered 2 dock power pedestals and… I ordered 2 dock power pedestals and they were not only the best price anywhere - the products arrived in 4 days and shipping was free! NVN Marine has a great selection of products and is always very competitive on price…highly recommend for all your marine needs. Great customer service as well - I called about the order as I needed them asap and they expedited the order to ensure it arrived quickly.
Louis Krolczyk
GBPoor Customer Service Do not use this Company. Worst customer service ever!!! Sent back a purchase 6 weeks ago. UPS TRACKING AND DELIVERY ACCEPTANCE. Employee said it was my fault because I sent back product to NY office posted on website instead of warehouse. They lost my package and I'm currently out $900. Sent several emails and phone calls trying to resolve the problem and have been blown off over and over. They'd not care about customer service. Me and my Captians will never use this Company again.
Harry Hewson
GBDefective Product, No Customer Service I received a defective electrical power switch from NVN Marine. If installed, it would have created a dangerous connection in the Off position. NVN rep claimed that this was “impossible.” When returned according to instructions, they refused to refund my money. All attempts to rectify this were met with accusations. Extremely poor customer service. Do business with them at your own risk.
Andy K
GBFrom the minute I submitted my order From the minute I submitted my order, NVN Marine was very proactive throughout the entire process. They confirmed the order, they notified me when it was shipped out. They notified me of the date and time it would arrive and the notified me the second that my package came to the door. The service was great. I would recommend using them for all your marine needs