Poor customer service order ice maker filters after several weeks I inquired as to status and was informed out of stock I had to contact them

Ordered several filters for my… Ordered several filters for my Whirlpool fridge and checked two days after placing the order to see where they were in the shipping process. Was notified by USPS that they confiscated the package due to conterfeit postage. Let the buyer beware.

They don't even know Rhode Island is a… They don't even know Rhode Island is a state! I am trying to order filters and in the address area, there is every state to select in the drop down except Rhode Island. Hello!! We may be the tiniest but we do exist as part of the 50! SMH

Great service The filters were very reasonable, they arrived quickly, and they fit perfectly. Customer support graciously and quickly resolved a minor shipping situation. Pretty much a pleasant shopping experience all around.

No flow Ordered 3 pack of filters (EDR2RDX1) from Amazon about 6-7 months ago, trying to be proactive and have them on hand. Just tried one of them in my Kitchenaid refrigerator. Installed one of them, but when I tried to flush it as directions indicated, No water flowed. The fridge indicated volumes dispensed, but nothing actually came through. Tried second filter with same results. Re-installed my old filter and it worked great. These filters are defective. Could not return because I had exceeded Amazon's 30 day return policy.