Robert Wright
GBReferred by a friend Referred by a friend , he was right , easy to order , thanks
John G
GBThanks Candace I received the items as described in a very timely fashion. Appreciate Candace follow up to ensure the transaction was successful .
George Stein
GBThey had the parts I need at a good… They had the parts I need at a good price less than the competition. Website was easy to navigate and didn't break. No problems. Hopefully parts arrive in a reasonable time and in good shape, will update rating if necessary :). Thanks.
Matt Winters
GBGate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.
Kimberly Donohoe
GBJudy was so helpful and kind Judy was so helpful and kind. Did not get frustrated because I wasn't sure what I needed. She went above and beyond to make sure I ordered the correct string and listened as I rambled on. She even offered suggestions on books your company sells that I might be interested in.