Alex neo 2 was a terrible experience but customer service is great Alex neo 2 was a terrible experience. the sizing is small for a bit over average size. all the speed settings are too fast. seems untested. But after speaking with customer service, they where super helpful and we found an arrangement. I will be a returning customer.

had a problem with the pinhole charging… had a problem with the pinhole charging of a Svakom Vicky, within the warranty period. The place of original purchase ignored my request for assistance. Contacting Svakom customer service directly was easy and they agreed to replace my defective product. Svakom stand by their products which are well designed and top quality. Buy with confidence that they will look after you.

Top quality of customer service Top quality of customer service, friendly and understanding. Answer all my questions and solved my problem less of what I was expecting. Easy questions and not too much drama like others.

7-10 worth the cash Very good fun injoyable,only thing is better matiral could of been used for the inside to make a more realistck feel then would of been 10-10 but overall good !

Easy, fast No problem at all! Shopping experience was flawless. Just choose what I want, add to cart, fill the address and in 2 week got my parcel from UPS courier. I wish every online shop be this problem-less.