Ease of Receiving Replacement for Faulty Product I purchased a product and had it only 3 months before it stopped working. It was not an inexpensive item and I had only used it 3 times. Customer service was outstanding. Emails were returned within 24 hours. Once I documented the problem a replacement was promptly sent to me. I commend this company for how it handles its customer service

had a problem with the pinhole charging… had a problem with the pinhole charging of a Svakom Vicky, within the warranty period. The place of original purchase ignored my request for assistance. Contacting Svakom customer service directly was easy and they agreed to replace my defective product. Svakom stand by their products which are well designed and top quality. Buy with confidence that they will look after you.

Device arrived broken Device arrived broken. Have reached out to customer service twice and not been contacted to resolve issue.

Products and Pleasure The material is silky soft and very easy to clean and charge, always a big plus. This has become a favorite. Why? It’s the shape of the head and the magic pearl. Using it without any switch turned-on, and dragging the pearl across sensitive areas is soul-firing. It’s what I imagine being with a pierced partner would be like. Activating the patterns of the rabbit blade sends electric pulses into hungry areas. Strumming through the different patterns leaves room for multiple possibilities of prolonged pleasure.

Best brand for the modern day sexual pleasure Me and my partner were using svakom products for last 8 years and they have turned our joyful life to a totally different level. And the ones i brought in 2017 are still working like brand new and that’s really amazing. Their intelligent toys are the best in the market and highly valued for money. The latest series with app compatible real time video support toys are really a great deal when it comes to the modern say sexual experience. Highly recommended. Key value proposition are, quality, durability, warranty, comfort, right size and intensity and technology. I brought svakom erika today and it’s a really amazing device with high level of feel, intensity and size. It’s even wearable for loose dresses and now I will make my partner high while diner outs also.