Alex neo 2 was a terrible experience but customer service is great Alex neo 2 was a terrible experience. the sizing is small for a bit over average size. all the speed settings are too fast. seems untested. But after speaking with customer service, they where super helpful and we found an arrangement. I will be a returning customer.

I bought a product from a secondary… I bought a product from a secondary site a year earlier for my girlfriend. I had neither the receipt nor the proof of purchase. I wrote to customer service for a small problem and after exchanging a few emails they sent me back the product which arrived in just a few days. It should be noted that I had only made one attempt, I was just looking for a service center to send their product to but instead they even replaced it for me. They were great. I don't think there is better customer service in the world. I thank them publicly

Great support Great support. I had a problem with my product and they were very gracious and quick to resolve the issue. It's very rare to find a company with such good service. Their products are supported by amazing after sales service, speaks to the quality of their products.

Easy, fast No problem at all! Shopping experience was flawless. Just choose what I want, add to cart, fill the address and in 2 week got my parcel from UPS courier. I wish every online shop be this problem-less.

The Vick works wonderfully as described The Vick works wonderfully as described and promised. The delivery was timely and placed on my doorknob. Great product! Great service! My only complaint is that the satin bag that came with the toy is smaller than the toy and is unusable. How did that happen?