Brad Etzler
GBGreat customer service is hard to find! Really awesome customer service! Broke a lens two months after purchase due to a drop. Offered to repair but I asked to see if they would give me a discount on new purchase and they did. They were very kind, courteous and prompt getting my situation resolved and making me happy. One other thing is that I never had to have a phone conversation with someone I could not understand from somewhere out of the country. Thanks Costa!!
Eric Stroschein
GBCosta's customer service is spot on Costa's customer service is spot on. I sent pictures of a pair of glasses for repair or replacement. Within 24 hrs I received a response that they did not make that specific pair anymore but gave me store credit to pick what I wanted from their vast selection. For sunglasses I will go nowhere else.
Todd Kuether
GBinitially nice pair of 600$… initially nice pair of 600$ prescription sunglasses. 15 months after purchase - of course 1 yr warranty, the rubber nose cushion falls off. what do you know - no replacements available on sunglasses less than 2 years old. so what do i get? a 50% off coupon to buy another pair like that would make sense? before you purchase i would check to see if they have any replacements available. if not maybe look somewhere else ... disappointing
Hope Zakaria
GBPerfect fit Always a great experience purchasing from Costa. Great fit for my long and broad faced husband. Fast shipping and Costa warranty is outstanding. Been a customer for over 30 years.
Rick Rollins
GBWas having an issue ordering using the… Was having an issue ordering using the coupon code I had received back on 4/8/24 or so. Called customer service, the lady was very personable and helpful. Too bad all customer service people can't be as good. Lovin my new pair