Louis Vardabash
GBRefreshing speaking to customer service… Refreshing speaking to customer service people from the USA. Thank you for hiring the great Americans of our country.
Hannah Kingery
GBSunglasses warranty I had a pair of sunglasses that were less than 1 year old. They broke. I contacted Costa customer service repairs and they sent me a new pair of glasses! They are the best company with great warranty. Super happy and satisfied with them!
Brian Meagher
GBI've been a Costa customer for years I've been a Costa customer for years. I purchased more pairs than I can remember. On 8/1/2019 I bought another pair. The lens developed a small crack, and the rubber nose piece and both earpieces are coming off. In the past, they fixed or replaced my glasses without hassle. NOW, they refuse to honor their lifetime warranty as stated when I bought them. New ownership is to blame here. Looking elsewhere for my new glasses!
Steve Guillory
GBThe price discount was the primary… The price discount was the primary reason I purchased at the time. Everyone knows the quality of Costa, but some can't afford the cost. A discount or sale helps and may bring you more customers! The service was excellent, quick and shipment was actually to me earlier than stated.
Brad Etzler
GBGreat customer service is hard to find! Really awesome customer service! Broke a lens two months after purchase due to a drop. Offered to repair but I asked to see if they would give me a discount on new purchase and they did. They were very kind, courteous and prompt getting my situation resolved and making me happy. One other thing is that I never had to have a phone conversation with someone I could not understand from somewhere out of the country. Thanks Costa!!