Bruno Gil
GBHigh quality High quality, performance. But for the price shipping should be faster.
Steve Guillory
GBThe price discount was the primary… The price discount was the primary reason I purchased at the time. Everyone knows the quality of Costa, but some can't afford the cost. A discount or sale helps and may bring you more customers! The service was excellent, quick and shipment was actually to me earlier than stated.
Eric Stroschein
GBCosta's customer service is spot on Costa's customer service is spot on. I sent pictures of a pair of glasses for repair or replacement. Within 24 hrs I received a response that they did not make that specific pair anymore but gave me store credit to pick what I wanted from their vast selection. For sunglasses I will go nowhere else.
T. Back
GBUnparalleled Customer Service The initial experience was a bit rocky, but the customer service response was unparalleled ultimately ending with a good experience. I received a 50% off coupon for any inconveniences and ended up with a different style frame due to the ones I was filing a claim on no longer being available. While looking for the new frames, I saw another pair I liked and ended up purchasing a second pair. I received my new glasses (from the claim) free of charge about 2 weeks after the claim was filed. I have several pair of Costa glasses and will continue to do business with them because they ALWAYS make things right and I feel like they offer a well-made product. Thank you to the customer service department and keep up the great work. T.
Joshua Williams
GBWe owned numerous pairs over the years… We owned numerous pairs over the years and always loved them. A current pair developed a Crack in the lens, upon costa review they determine it was not a warranty issue at just under a year in. Quality is poorer than we have ever seen, the warranty is worthless will never by another pair again