Brad Etzler
GBGreat customer service is hard to find! Really awesome customer service! Broke a lens two months after purchase due to a drop. Offered to repair but I asked to see if they would give me a discount on new purchase and they did. They were very kind, courteous and prompt getting my situation resolved and making me happy. One other thing is that I never had to have a phone conversation with someone I could not understand from somewhere out of the country. Thanks Costa!!
T. Back
GBUnparalleled Customer Service The initial experience was a bit rocky, but the customer service response was unparalleled ultimately ending with a good experience. I received a 50% off coupon for any inconveniences and ended up with a different style frame due to the ones I was filing a claim on no longer being available. While looking for the new frames, I saw another pair I liked and ended up purchasing a second pair. I received my new glasses (from the claim) free of charge about 2 weeks after the claim was filed. I have several pair of Costa glasses and will continue to do business with them because they ALWAYS make things right and I feel like they offer a well-made product. Thank you to the customer service department and keep up the great work. T.
Hannah Kingery
GBSunglasses warranty I had a pair of sunglasses that were less than 1 year old. They broke. I contacted Costa customer service repairs and they sent me a new pair of glasses! They are the best company with great warranty. Super happy and satisfied with them!
Theresa Stanley
GBGreat company and product Great experience except after check out completed I saw glasses at a reduced price after my transaction was complete $269.00 is what I paid and sale was $202.00 little disappointed with that. Other than that experience was great it’s a second pair I’ve purchased as the product is worth it .
Lori
GBAmazing customer service and product!! Amazing customer service and product!!! I love my Reeftons and customer service truly took care of me. They went on sale the day after I purchased them and customer service honored the discounted price. Thank you Costa Del Mar.