Hannah Kingery
GBSunglasses warranty I had a pair of sunglasses that were less than 1 year old. They broke. I contacted Costa customer service repairs and they sent me a new pair of glasses! They are the best company with great warranty. Super happy and satisfied with them!
Christopher
GBSuper fast shipping Super fast shipping ! Best sunglasses hands down ! Great customer support quick to answer any questions or concerns!
Todd Kuether
GBinitially nice pair of 600$… initially nice pair of 600$ prescription sunglasses. 15 months after purchase - of course 1 yr warranty, the rubber nose cushion falls off. what do you know - no replacements available on sunglasses less than 2 years old. so what do i get? a 50% off coupon to buy another pair like that would make sense? before you purchase i would check to see if they have any replacements available. if not maybe look somewhere else ... disappointing
T. Back
GBUnparalleled Customer Service The initial experience was a bit rocky, but the customer service response was unparalleled ultimately ending with a good experience. I received a 50% off coupon for any inconveniences and ended up with a different style frame due to the ones I was filing a claim on no longer being available. While looking for the new frames, I saw another pair I liked and ended up purchasing a second pair. I received my new glasses (from the claim) free of charge about 2 weeks after the claim was filed. I have several pair of Costa glasses and will continue to do business with them because they ALWAYS make things right and I feel like they offer a well-made product. Thank you to the customer service department and keep up the great work. T.
Rick Rollins
GBWas having an issue ordering using the… Was having an issue ordering using the coupon code I had received back on 4/8/24 or so. Called customer service, the lady was very personable and helpful. Too bad all customer service people can't be as good. Lovin my new pair