Wubenlight

1742 N Rand Rd, Palatine, IL 60074, 60074, Palatine, United States
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4.25
Based on 20 Reviews

5

70.00%

4

15.00%

3

0.00%

2

0.00%

1

15.00%
About Wubenlight

Wuben offers diverse lighting solutions known as its best EDC flashlight, quality headlamps, rechargeable led flashlight, bike lights & penlight.

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Vladimir
LV

My light broken after 5 month of useā€¦ My light broken after 5 month of use (X3 OWL). I communicate Wuben team and they helped to me really quickly. I have sended video of problem and Wuben team just shipped a replacement. Quick and professional communication. Replasment received really quickly. About 7 days. I like my OWL X3. Great flashlight. Why broken I don't know, but Wuben team are professionals and ready to help.

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D K
GB

I bought an X1 I bought an X1. Lovely lamp, very good indeed. It is as would be expected very heavy, which I expect is why the clip on the end of the lanyard failed (just snapped) after about three months. I was crossing a footbridge with the lamp hanging round my neck, it went in the river. Unrecoverable, a real shame. I sent the picture of lanyard and broken clip to Wuben but all they gave me was a discount on a replacement lamp. I asked but they absolutely would not replace the lamp, even though it was their lamp and their lanyard and their clip. In response to their reply to this review - the way for Wubenlight to make this good would be for them to refund the 50%. Nice product, shame about the after sales support.

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Balki
NL

Great customer service, just slow delivery times My light didn't work, about every day or every other day we had correspondence and I had to provide video evidence for their troubleshooting methods, and then they just shipped a replacement. Hassle-free. It's just that the replacement shipping seems to be of lower priority so it took quite a while to come in. Anywhere from 15-30 days. I got mine in about 20.

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Nikolay Staykov
BG

Give more blinking modes, you are the best Lightok X3: This is possibly the best light in this size. I use it for a week, will see how it will be in terms of durability it needs years of usage so i cannot comment this. The only two things that i miss straight out of the box is a second non-rapid blink mode for the white light and an average speed blink mode for the red light so as it can be used with bike or scooter while driving on the road as a rear red light during the day Given this light is so great and feature packed i am confused how is this possible to be missed.

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SETH LAUGHLIN
US

Favorite user of my collection I have well over 100 flashlights. Lumintop, Emisar and Noctigon, Sofirn and Wurkkos, Acebeam, etc. the T1 is my favorite full size light. I keep it by the front door and take it on nighttime excursions. Of all those lights, it has the perfect combination of size, weight, feel, beam and the switch is probably my favorite feature. Awesome light!

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