LensCrafters

4000 Luxottica Place, 45040, Mason, United States
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About LensCrafters

Because LensCrafters. Because Sight. A unique eye care experience tailored to your needs. Because quality. We offer a complete range of premium lens solutions, including leading brands’ latest sun and clear lens technologies. Because eye health. Our independent optometrists care about your vision and want you to see your best daily. They use the latest eye exam technology to offer you a personalized prescription and recommend the right lens or contact lenses. Because style is unique. No matter what style or brand you’re looking for, we have year-long must-have frames from top designer brands. Just the answer you’re looking for.

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Kevin
GB

After a few bumps all was well and I… After a few bumps all was well and I got the correct frames and prescription. Attentive customer care service.

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Jesse Roeser
GB

Amazing, and will buy here first in the future. Awesome make and ship speed, I had my order in my hand in six days.

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Michael Susoeff
GB

The sales staff is FROM HELL BY CHERYL MARIE The sales staff is FROM HELL. WORST experience of my life at an Eye Exam. The Dr was very nice & efficient but by the time I got to see him & after being made to feel like a FRESH KILL in front of a pack of HYENAS by the sales staff, I JUST wanted OUT & to get away. On top of that, I am a senior & told them I was using my United Health ins. The "boss" with the red hair asked if I had triple A. I said yes & held my triple A, my AARP & United Health, but i want to use my UH discount. She SNATCHED the triple A card from me & proceeded to ring it up saying," This is probably cheaper than anything else." I was SPEECHLESS. Then she hands me the paper to sign & I was so PI$$eD at that point I just signed, grabbed & walked out. It wasn't till I got home that I saw SHE RIPPED ME OFF FOR $46! SHE charged me $96 when my United Health payment was ONLY $50!! I STILL have questions about my RX but I am NOT going back there to their NON STOP pressuring, nagging, pushing, nearly bullying to 'BUY GLASSES, 60%off designer, great sales, GO LOOK at the glasses, Go browse & look thru the glasses, ETC, ETC, ETC. It was UNREAL. I tried to sit in the hall to hide & wait for my appt. & was HARRASSED to "GO BROWSE the GLASSES, Oh you have a few minutes check the displays, there are GREAT sales today, make sure you check out the glasses. I repeatedly said, I am NOT getting glasses today. AGAIN I said I am ONLY here for an exam, THAT didn't stop them! Then as I was paying & being ripped off for my visit & OVERPAID by $46, the idiot girl was STILL PUSHING me to look at & BUY GLASSES! Cause it's a GREAT time to buy! I told her 3TIMES, I am NOT getting glasses. Then finally told her 3 times, I am waiting for a check, I am NOT buying today! Till I had to get mean with her & say, I AM NOT BUYING. (It is NONE of her business the check I was waiting for was my Social Sec. CK!) THIS was at the El Cajon, Parkway Plaza store & I talked to a few others that had issues too. I WORKED AT NORDSTROM FOR YEARS & was in top 5 in sales most of the time. If I had EVER behaved that way, I would have been fired the first week. I have an issue with my RX & I don't even want to go in there & I can't afford to OVERPAY for ANOTHER exam!

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Mitch
GB

Great Customer Service I just had my glasses--purchased elsewhere--expertly adjusted by Cara at the Lenscrafters in Newington, NH. She was warm, welcoming, and great at her job! Wonderful customers sercvice.

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Kamrie
GB

Easy to navigate the web site and find… Easy to navigate the web site and find what I needed to purchase my glasses

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