Buyer beware My wireless in-bra pump damaged my skin and customer support had me send them info for a refund to be issued and to be able to return the product. They waited over a week only to offer a different horn size but I’ve already lost my supply from waiting on them. I’m stuck with a pump that can’t be used and lost the ability to provide breast milk for my baby when I went back to work. Worst experience ever

Was not able to solve my problem so… Was not able to solve my problem so will not be buying anymore of their stuff as it’s too much work as a tired parent to deal with. Got a reply from tommee tippee saying they texted me and sent a replacement? However what they are replacing and who they texted is a mystery- guess it’s just an automatic response -

Tommee Tippee (North America) is AWESOME! Tommee Tippee (North America) is amazing! I run a daycare in California and I wrote to the company on Facebook Messenger (after I searched the internet and Amazon for replacement valves for the insulated Sportee Cups) I could not find them anywhere so I would just buy new cups. a awesome guy named Ben wrote me and said that he had sent me some.. so happy!!! Thanks Ben you rock! Happy Mom, Daycare provider, Tammy

Excellent Customer Satisfaction I reached out to Tommee Tippee because my cups were leaking and I needed new valves. I was unable to order valve replacements on the website, so reached out to customer service. Customer service was quick and responsive. They sent me new valves free of charge. Very pleased with overall experience.

So helpful and knowledgeable I hope his name was Ben… sorry I didn’t catch his name but He was absolutely the sweetest helped me see the “issues” with my recent purchases and assured me we would get a solution and I think we certainly did. If not I learned something new that I didn’t know before. He seems like a great employee and person who genuinely cares! Thank you for making my night!