So helpful and knowledgeable I hope his name was Ben… sorry I didn’t catch his name but He was absolutely the sweetest helped me see the “issues” with my recent purchases and assured me we would get a solution and I think we certainly did. If not I learned something new that I didn’t know before. He seems like a great employee and person who genuinely cares! Thank you for making my night!

Contacted company bcus I needed… Contacted company bcus I needed replacement spouts. Lol. Lady said she'd be happy to send new cups bcus the spouts are not sold individually. I got an order confirmation, never received any cups. Switched my kid to a different brand because I can't replace the spouts. Not sure of the exact date of interaction but you keep sending me emails asking me to review my experience so...

Took way too long to get a response… Took way too long to get a response from customer service team, probably 2 weeks . Should be a live chat for help. We ended up trashing out item. Edit:22/12/2022 customer service reached out and explained what the issue was , and offered a satisfactory resolution which we accepted. They have redeemed themselves in my eyes and have not lost the customer.thanks TT

Buyer beware My wireless in-bra pump damaged my skin and customer support had me send them info for a refund to be issued and to be able to return the product. They waited over a week only to offer a different horn size but I’ve already lost my supply from waiting on them. I’m stuck with a pump that can’t be used and lost the ability to provide breast milk for my baby when I went back to work. Worst experience ever

Excellent Customer Satisfaction I reached out to Tommee Tippee because my cups were leaking and I needed new valves. I was unable to order valve replacements on the website, so reached out to customer service. Customer service was quick and responsive. They sent me new valves free of charge. Very pleased with overall experience.